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What You Agree To When You Use garud365

These legal terms set out the rules that apply to your account, your transactions, and your use of the lobby — including deposits via DANA, OVO, and GoPay. Access to garud365 depends on local law and is available only in eligible regions.

Account TermsPrivacy PolicyDANA, OVO, GoPay RulesJurisdiction NoticeData Handling
garud365 What You Agree To When You Use garud365
HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights

Data We Collect

We collect your registration details, wallet IDs for DANA, OVO, or GoPay, and transaction records. We do not sell this data to third parties or use it for unrelated advertising.

Cookie Policy

We use session and preference cookies to keep your lobby state and language settings. You can clear cookies through your browser at any time without losing your account.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. If you suspect unauthorised access, contact us immediately via live chat to freeze the account.

Data Retention and Requests

We retain account and transaction records as required under applicable regulations. To request a copy of your data or ask for deletion, submit a written request through email support with your account ID.

LEGAL CONTACT PATHS

Reach Us About Policy or Account Questions

Live Chat Raise a legal or account query directly through the live chat window in the lobby. Our team reviews policy questions and account disputes during operating hours.
Email Support Send detailed legal requests, data queries or withdrawal disputes to our support email. Include your registered account ID and the wallet name linked to your account.
Account Help Centre For policy clarifications around DANA, OVO, or GoPay verification, open a ticket through the Help Centre inside your account dashboard. Responses are tracked by case ID.

Common Legal and Policy Questions

These are the questions we get most often about account rules, data handling, and how our legal terms apply to wallet transactions and account access in Indonesia.

Yes. Access depends on local law and is available only where permitted in your region. Check whether online gaming is lawful in your area before opening an account.

No. Deposits and withdrawals must use a wallet registered in your own name. Third-party wallet transfers are not accepted and may result in your account being reviewed.

Send a written request to our support email with your account ID and registered wallet number. We will respond with a summary of the data we hold within the period required by applicable law.

Update your wallet details in the account profile section, then complete re-verification. Withdrawals are paused until the new GoPay number is confirmed against your account name.

We can update terms at any time, and we aim to notify you via account notification or email before material changes take effect. Continued use after the update counts as acceptance.

Open a ticket through the Help Centre or email support with your transaction ID, wallet type — DANA, OVO, or GoPay — and a description of the issue. We assign a case ID for tracking.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.